Most apps use cache to store data temporarily in order to load faster and use lesser resources. Another option to solve how to fix WhatsApp not working problems is to clear the cache. Clear Cache on Android or Shut Down WhatsApp via App Switcher on iOS. The mobile operator also confirmed its intention to invest heavily in interactive customer service channels to "get closer to the customer". 01:30 pm (IST): Meta has reportedly acknowledged the outage with WhatsApp and they are working to fix it as soon as possible. After doing these steps above, check to see if you are now able to open WhatsApp. MTN Zambia currently provides free WhatsApp for 24 hours when customers purchase 20Mb data bundles and subscribe to the WhatsApp service. These cookies do not store any personally identifiable. Issues expected to be tackled via the WhatsApp service include education on the operator's products and services, customer complaints and general inquiries. MultiChoice Zambia Limited, Plot no 34772/34773 Alick Nkhata Road, Lusaka, Zambia. Rajan added that with the growing number of data customers on the MTN network and the increase in smartphones, MTN Zambia can now reach out to a lot more customers through non-traditional and futuristic means of providing customer service like social media. working order, later ceases to works for any reason other than a. We are leveraging our customers' preferred interactive channels and using that platform to engage them in order for us to serve them better." WhatsApp and Google Play services does not deplete the purchased bundle of 50GB). The block is currently affecting WhatsApp, Twitter, and. "Delivery of quality customer experience is dependent on how we interact with them. Social media apps are reportedly being blocked in Zambia during the country’s general election, according to Access Now and NetBlocks. Rajan said the new service is just the beginning of more innovative solutions to come. In a statement today, MTN Zambia chief marketing officer Manu Rajan said the WhatsApp based customer care service is alternative and more effective way of engaging with customers for any concern - not only through chatting, but also with the help of visuals, images and audio videos. I am not able to get my account balance using WhatsApp Banking. Mobile operator MTN Zambia has launched what has been described as the Southern African country's first ever WhatsApp based customer service in the telecom industry.Ĭustomers can interact with the company's customer care unit using instant messaging application, WhatsApp and receive responses to queries in real time. Open Current Account online at Bank of Baroda to meet all your banking needs.
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